Contact us

To submit a question to the Strata Support Team, please log in to your member account.

Do you have questions about membership? A suggestion for a presentation? Want to volunteer? Submit an article to our Bulletin editor? Ask about advertising? Or a general question? Contact us by filling out the form below.

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You can find your strata number at www.bcassessment.ca

As of September 15, 2026 our new mailing address is:

Vancouver Island Strata Owners Association
300-722 Cormorant St
Victoria BC V8W 1P8

If you wish to visit our office to drop off a payment, please make an appointment. Please note that Strata Support Team members work remotely, not from our office.

VISOA’s new office is at The Dock – Centre for Social Impact located at:
722 Cormorant St, Victoria
Office #303 on the 3rd Floor

Phone: 1 (250) 920-0688
Toll Free: 1 (855) 388-4762

Office hours:
Tuesday to Thursday 9:00 am – 4:30 pm (closed for lunch)
Closed on statutory holidays

Our office is closed September 24 to October 5, 2026. Opening again on October 6.