Contact us
To submit a question to the Strata Support Team, please log in to your member account.
Do you have questions about membership? A suggestion for a presentation? Want to volunteer? Submit an article to our Bulletin editor? Ask about advertising? Or a general question? Contact us by filling out the form below.
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If you wish to visit our office to drop off a payment, please make an appointment. Please note that Strata Support Team members work remotely, not from our office.
Our office is on the 6th floor of the Central Building in the Volunteer Victoria suite of offices located at:
Vancouver Island Strata Owners Association
602 – 620 View Street, Victoria BC V8W 1J6
Phone: 1 (250) 920-0688
Toll Free: 1 (855) 388-4762
Office hours:
Tuesday to Thursday 9:00 am – 4:30 pm (closed for lunch)
Closed on statutory holidays
Happy Holidays! Please note that VISOA is closed from December 24 to January 1 to give our staff, volunteers, and strata support team a well-deserved holiday. We’ll re-open on January 2, 2025.
Covid 19 information
The Volunteer Victoria and/or VISOA offices may be closed on short notice if there are any safety concerns or provincial health orders.
For the safety of volunteers and staff, please do not visit if you have any symptoms of COVID. Visitors must use hand sanitizer upon arrival. We may also require that you maintain physical distance and wear a mask. The maximum number of people allowed in our office at one time is 3 persons, including staff.
Staff will stay at home if they present with symptoms of COVID and if you have an appointment, we will notify you of cancellation.
